Information We Collect

If you contact us regarding corporate floral arrangements or gift services, we gather information you provide voluntarily. This includes your name, business name, email address, phone number, delivery addresses, and specific requirements for your floral needs. We also collect payment details when you place orders, though this is processed securely through our payment partners.

For our corporate clients, we may collect additional business information such as company registration details, preferred delivery times, and budget requirements. This helps us tailor our service to fit your business needs.

Our website automatically collects certain technical information when you visit. This includes your IP address, browser type, device information, and how you navigate through our site. We use this data to improve our website performance and understand how clients find our services.

How We Use Your Information

We primarily utilize your information to process floral orders and deliver excellent customer service. This includes handling orders, coordinating deliveries, crafting custom arrangements based on your requirements, and communicating about your service needs.

We also analyze data to improve our services and website experience. This helps us identify which corporate floral services are most valuable to our clients and how we can better assist the business community in United Kingdom.

Information Sharing and Disclosure

PaperLoomStudio safeguards your privacy and does not sell your personal data to third parties. We share information only when necessary to provide our services or when legally required.

We may share necessary information with trusted service partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.

We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.

Data Security Measures

We treat the protection of your personal data with seriousness and deploy suitable technical and organizational safeguards to shield it. This includes safe data storage, encrypted communications, and restricted access to personal information within our company.

Although we employ robust security measures, no method of online transmission is completely secure. We continually update our security practices to counter evolving threats.

Your Privacy Rights

You have important rights regarding your personal data. Depending on applicable laws, you may be entitled to access, update, erase, or limit how your information is used.

To exercise these rights, please reach out using the contact details at the end of this policy. We will reply within a reasonable timeframe as required by law.

Data Retention

We keep personal data only as long as needed to deliver our services and meet legal obligations. Retention durations vary based on the type of information and its purpose.

Cookies and Website Tracking

Our site uses cookies and similar technologies to enhance your browsing experience and to help us understand how people use our site. Cookies assist us in remembering your preferences and in assessing site performance.

You can adjust cookie settings in your browser. However, turning off certain cookies may impact how the site functions. For detailed information about our cookie practices, please consult our Cookie Policy.

Third-Party Links

Our site may include links to third-party websites or services. This privacy policy covers only PaperLoomStudio and our site. We are not responsible for the privacy practices of external sites.

We recommend reviewing the privacy policies of any third-party sites you access via links on our site.

Policy Updates

We may revise this privacy policy from time to time to reflect changes in our practices, offerings, or legal obligations. When substantial updates occur, we will adjust the "Last Updated" date shown at the top of this policy.

We recommend periodically reviewing this policy to stay informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we process your information, please reach out to us.